Managed IT Services
Comprehensive, custom IT support at a flat monthly fee
Your IT. Your Security. Your Solution.
Improve Technical Support. Reduce and Control IT Costs.
Our all-inclusive flat-fee customized IT support services deliver best-in-class technology response and resolution time to your entire organization.
Commprise specializes in custom IT support, designed for the unique demands of remote and hybrid work environments. Our comprehensive approach ensures your team stays connected and secure, wherever they are.
Experience minimized downtime, improved productivity, and enjoy peace of mind knowing that your environment is being proactively monitored 24/7 to ensure we take action before a problem interrupts your business continuity.
Best of all, you’ll be able to confidently budget for your IT support costs every month and eliminate uncontrollable variances.
Possibilities
- Benefit from increased operational efficiencies
- Reduce and control your IT support costs
- Gain access to enterprise-level customized IT support
- Experience minimized downtime
- Tailored IT strategies for remote workforce
- Focus on growing your business, not managing your IT
- Receive peace of mind with 24/7 network monitoring
Allow Technology to Drive Business Growth, Not Hamper It
Elevate Your Business with Commprise’s Custom IT Solutions
Unlock the full potential of technology to power your business growth, not hinder it. With Commprise, experience technology that acts as a catalyst, not a bottleneck, to achieving your business vision.
Why settle for the ordinary when Commprise's custom IT solutions are designed for the extraordinary?
Our clients enjoy seamless innovation and enhanced productivity, with technology that seamlessly integrates into their operations—supporting their daily needs invisibly, yet effectively.
With Commprise, the future of IT is already here. Transform your technology experience and drive business growth. Discover the difference with Commprise.
“Managed services can cut IT costs
by as much as 40%”
– BizTech
How it Works
We deliver continuous monitoring for; and alerting and escalation of, any events that could cause a business interruption or degradation of technology performance, and perform scheduled patching and updating of devices, systems, and software applications to increase security and operability.
We also provide unlimited remote helpdesk and onsite technical support to your staff to reap the highest level of operation from their systems. And we manage your other infrastructure vendors to boot - a service request to us for any technology that is maintained by another vendor is all it takes.
Finally, we conduct regular strategic business technology reviews to maintain an effective technology roadmap that supports your future business growth.
24/7 Network Monitoring, Patching Updating
Unlimited Remote Helpdesk and Onsite Technical Support
Vendor Management
Regular Strategic Business Technology Reviews
Pain Points Solved
- Reduce Technology Support Costs
Reduce, control, and budget for technology support with our flat-fee Managed IT Services. - Eliminate Technical Challenges
Solve technical bottlenecks hampering productivity once and for all. - Shift the Burden of Vendor Management
Allow us to manage your infrastructure Vendors, freeing you and your staff’s time.
- Focus on Technology Strategy, Not Support
Become more technology strategic, now that we’ve taken a proactive approach to technology.
Implementation Timeline
To deliver our flat-fee Managed IT Services, we prepare and provision your environment for round-the-clock monitoring, updating, and security patching of your devices, systems, applications, and services. During that time, we also upgrade any devices or systems that fail to meet our minimum operational standards for business continuity.
Once your environment is prepared and provisioned, and we’ve set you up in our remote monitoring and alerting and helpdesk systems, we train your team on how to request support and make sure our technical specialists are familiar with your environment, staff, and assets, along with your service level agreement for response time. Finally, we’ll both select a Go-Live date to begin your new, comprehensive Managed IT Services engagement.
STEP ONE:
PROVISIONING
Provisioning your environment to receive services and our systems to support service delivery.
Depending upon the size of your organization, this could vary from several weeks to several months.
STEP TWO:
TRAINING
Training your staff on how to request support and our technical specialists on your environment, staff and SLA.
Typically, training all designated resources takes no more than a few weeks.
STEP THREE:
ESTABLISH
Establishing a go-live date that signals the time when our service delivery response time is governed by your SLA.
The Go-live date can be established as quickly as the day after all resources are trained.
STEP FOUR:
STRATEGY
Regular strategic business technology reviews.
Strategic technology business reviews will be scheduled according to your business growth needs, and are typically held once per quarter.
I am extremely happy with Commprise's service. I would recommend their service to anyone looking for tech support. Commprise's technicians have been wonderful. I like the way that I can get immediate help when I call or connect in. The technicians are very patient with me and explain as much as they can about what they are attempting to do.
— Sheryl, Meridian, ID